Christmas Delivery Arrangements

Our opening hours and deliverie schedules are changing slightly around the upcoming festive period and Bank Holidays.  

England and Wales

Christmas Bank Holiday arrangements

Opening Hours

  • Contact centres will be closed from 3pm on Friday 23rd December. If you have been scheduled for a delivery on Wednesday 28th December, the order must be processed by your cut-off time on Friday 23rd December.
  • Depots and contact centres will be closed on Monday 26th December and Tuesday 27th December.  
  • Contact centres will be open, and deliveries will recommence on Wednesday 28th December.  

Deliveries

A revised postcode delivery schedule will be in operation between Wednesday 28th December - Friday 30th December. If your usual delivery is on a Monday or Tuesday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager.

New Year's Bank Holiday arrangements

Opening Hours

  • Contact centres will be closed from 3pm on Friday 30th December. If you have been scheduled for a delivery on Tuesday 3rd January the order must be processed by your usual cut-off time on Friday 30th December.
  • Depots and contact centres will be closed on Monday 2nd January.

Deliveries

A revised postcode delivery schedule will be in operation between Tuesday 3rd January - Friday 6th January.

If your usual delivery is on a Monday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager.

Scotland

  • We will be closed on Monday 26th December and Monday 2nd January.

  • Deliveries will recommence on Tuesday 27th December and Tuesday 3rd January respectively.

  • During this period, we will be operating a revised postcode delivery schedule as detailed below.

Our trading hours during this period are as detailed below.

Matthew Clark customers can continue to order online 24/7 at matthewclarklive.com where you’ll be advised of your next available delivery day on checkout.

If you need to call us, please get in touch with our Contact Centre, who will be happy to confirm your delivery arrangements. They operate Monday - Friday, 9am - 5pm, but will be closed from 3pm on the dates written above.

Your Account Manager will also be happy to discuss your delivery schedule with you.